Shop Policies
 

SHIPPING:

Processing time takes around 3-5 days. and will be shipped via USPS First Class Mail (shipping times depend on the USPS operating at full capacity).

Each order is made and packaged as they come in so there may be orders in front of you holding up the shipping time. But your order will be shipped within the estimated time frame (weekends do not count as business days - if you purchased on a weekend it may seem longer). Thank you for your patience!

Buyers are responsible for providing an accurate and up-to-date shipping address.nIf an item is not delivered to the buyer because of an inaccurate shipping address, a full refund is not guaranteed.

INTERNATIONAL SHIPPING:

I plan to start shipping worldwide. Currently working on the procedures, policy and custom fees.


TAXES:

I am located in Sparks, NV and are required to charge sales tax to all orders shipped within our state. If you live in another state, you are responsible for complying with your state's current tax laws regarding Internet sales.

RETURN POLICY:

I gladly accept returns and exchanges. Contact me within: 14 days of delivery

Ship items back within: 21 days of delivery

I don't accept cancellations but please contact me if you have any problems with your order.

Unfortunately, no returns or exchanges can be accepted if the canvas bag and notebooks was custom produced. And no returns for any and all digital downloads (crochet patterns and everything at Anna B. Digital)

Conditions of return: Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Please do not hesitate to email me for any questions --- anna@annaburtondesigns.com